Your privacy is important to us
At Mobile Support UK, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data as an independent mobile support service.
What information we collect
When you contact Mobile Support UK or fill in a form, we may collect your name, phone number, and email address. During support calls, we might note details shared verbally about your mobile situation or query. We also collect general website usage data, such as pages visited or how you found our site, via standard analytics and cookies to help us improve your experience.
Why we collect your information
We collect your information solely to respond to your enquiries, understand your specific mobile situation, and provide relevant advice and support. This helps us to effectively resolve your query or find you a suitable solution. Website usage data helps us understand how you interact with our site, enabling us to continuously improve our services and your user experience. We use this information only for providing and enhancing our support.
How your data is stored and protected
Your personal information is kept secure and stored confidentially. We employ robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. We are an independent service and are not affiliated with any network providers. Any information shared with us is used solely to help you, and we never sell or share your personal data with third parties without your explicit consent.
Your rights under UK GDPR
Under UK GDPR, you have the right to access, correct, or request the deletion of your personal data held by us. You can also object to processing or request restrictions on how your data is used. If you wish to exercise any of these rights, please contact us using the details below. We are committed to upholding your privacy rights.
Contact us about your privacy
If you have any questions or concerns about our Privacy Policy or how we handle your data, please do not hesitate to get in touch. You can reach us at [[email]] or call us at [[phonenumber]].